The following are some important points to consider when choosing or switching payment processors.
- Flexible Payment Options for Terminals
- Are you locked into long-term rental contracts? Or does the processor provide you with options to buy or lease-to-own terminals?
- Future-Proof Terminals
- Are the terminals designed to accept chip technology? Or will you be forced to upgrade at a considerable expense in the future?
- Meet or Beat Pricing
- Is the processor flexible in providing you the best available rate for your business? Can you get the best rate without having to go through a lot of red-tape or meeting very strict conditions?
- Quick Access to Cash
- Does the processor provide flexible financing to help grow your business? Are there restrictions or interest charges placed on loans, or can you get a loan that is free from fixed payments, timeframes and interest?
- Ease of Integration
- Do you need to change your existing setup? Does the processor integrate with your existing system or customized setup? Can you easily import/export your existing customer database files?
- Real-time Reporting
- Can you follow your business performance anytime, from anywhere? Can you export business reports in your preferred file formats (XML, Excel, PDF, etc.)?
- Security and PCI Compliance
- Does the processor use sophisticated fraud and security tools to protect your business and your clients? Do they meet all PCI standards, allowing your business to benefit from additional reliability?
- Gateway with Recurring Billing, Re-billing and Customizable User Access Levels
- Can you manage recurring payments to avoid potential errors? Can you immediately process transactions from repeat customers, without re-entering customer information?
- Dedicated Merchant Support
- Can the processor help you deal with any issue, including chargeback resolution, risk monitoring, etc.? Are they available 365 days/year?
- Guaranteed Rates
- Does the processor guarantee absolutely no rate increases in your processing fees?
